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Business Development

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Business Operations

This course provides individuals with concepts, techniques and tools to design, analyze, improve core operational capabilities, and apply them to a broad range of industries. It emphasizes the effect of

Additional Info

  • Course Length: 20 Hours
  • Class Size: 15
  • Registration: Open
  • Summary:

    This course provides individuals with concepts, techniques and tools to design, analyze, improve core operational capabilities, and apply them to a broad range of industries. It emphasizes the effect of uncertainty in decision-making, as well as the interplay between high-level financial objectives and operational capabilities. Topics covered include production control, risk pooling, quality management, process design, and revenue management.

    HERE IS WHAT YOU WILL LEARN:

    • What’s on your customer dashboard?

    • Setting clear team expectations

    • Having a clear process

    • Documenting your process

    • Using data driven tools for decision making


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